The dispatcher’s functions can be narrowed or expanded depending on the number of transports. But in general, the tasks of the dispatcher are as follows:
- draws up a traffic schedule and travel schedule,
- issues planned assignments, registers assignments and requests for transportation;
- coordinates the correct distribution of passengers and cargo on flights, controls the loading and unloading of transport;
- organizes additional or special flights in case of force majeure;
- fills in, issues and accepts waybills and other documents reflecting the work performed by drivers, checks the correctness of their execution;
- calculates the corresponding technical and operational indicators in the waybills;
- ensures interaction with all participants in the transportation process.
Requirements for a freight dispatcher:
- higher education (preferably in the transport sector);
- knowledge of the peculiarities of the transportation of goods by various types of vehicles;
- experience with transit traffic;
- understanding the essence of tariff formulas and the formation of the cost of transportation;
- the ability to effectively offer services to clients;
- sociability and activity;
- clear diction;
- knowledge of English.
The advantages of the profession of a freight dispatcher include the ability to work from home. It is no secret that this practice is quite popular at the moment. And this means that almost everyone can try their hand at being a dispatcher today.
In order to build a career in road transport, it is advisable to have a specialized education. Training programs for dispatchers are widely presented in specialized courses. And in order to be able to hold leading positions in the future, it is necessary to have a higher education in a specialized specialty.
