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Answers about the course, your login, your certificate and billing.
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Getting Started
Who the course is for and how it runs.
Who can take this course? What are the requirements?
Anyone who wants to start a legitimate business related to transportation dispatch and logistics can take this course. There are no requirements. This course is suitable for beginners with no previous experience in logistics and transportation. High levels of motivation are a plus!
What kind of knowledge will I gain?
You’ll gain all the skills you need to become an independent dispatcher. If you’re new to the transportation industry, you’ll learn about logistics, types of cargo, and the equipment used to transport it. You’ll also know where to look for freight. This course also covers how to book a load step-by-step and illustrates this through transcripts of typical conversations during the booking process.
Do I need any prior experience to take this course?
No prior experience is necessary! Our course is designed for both beginners and those looking to enhance their skills in the trucking industry. We cover everything from the basics to advanced dispatching strategies.
How long does the course take to complete?
The course is self-paced, allowing you to learn at your own speed, and you’ll have lifetime access to the material for future reference.
Login & Account
First time here? Start with your username and password.
What is my username?
Your username is the email address you enrolled with.
How do I get my password?
Go to the login page and tap Set up a password. We’ll email you a link to create one. If you lose it later, tap Lost your password? and do the same.
Where do I find my course after logging in?
Your Account page has a Start the course button, plus links to your account settings and past orders.
I still can’t log in. What should I do?
Email [email protected] or call 909 279 1529. Please include the email address you used to sign up.
Mentors & Support
How to reach a person.
Do I get to speak to a mentor?
Yes, you get a dedicated mentor who helps with your progress and answers any questions you have via email, phone, or chat
What if I still have questions after completing the course?
We offer full-scale consulting and mentoring. We’ll be happy to review your business plan or marketing strategies and provide you with our perspective.
Is there a student community?
Yes. You get access to a members-only community. Share information, get inspired, stay focused on your goals.
What are your office hours?
Monday – Friday: 09:00 – 20:00. Sunday & Saturday: 10:30 – 22:00.
Your Certificate
What you earn when you finish.
Will I receive a certificate upon completion?
Yes, you will receive a Certificate of Completion once you finish the course. This certificate can boost your credibility and help you secure clients or job opportunities.
Is the certificate digital?
Yes. Once you complete all the lessons and pass graded quiz you will be able to download your digital Certificate of Completion.
Can I change the name on my certificate?
When you register, make sure to provide your name the way you want it to be listed on your certificate. Once it’s issued we will not be able to make changes.
Is it included on both plans?
Yes. The Certificate of Completion is included on the Gold Unlimited Access Plan and the Silver Monthly Payment Plan.
Is this a government credential?
No. Training only. Not a job offer, not a government credential, and not a promise of income. Certificate of completion is issued by Dispatcher 101.
Billing & Refunds
Plans and payments.
What plans are there?
The Gold Unlimited Access Plan is $299 as a one time payment. The Silver Monthly Payment Plan is $55 a month, total payment $499. Compare the plans.
How many monthly payments are there?
You pay $55 a month until you’ve paid $499 in total.
What happens if a monthly payment fails?
Your course access is placed on hold.
How do I cancel the monthly plan?
You can cancel from your account dashboard.
What is your refund policy?
The $299 Gold plan comes with a 14-day money-back guarantee, no questions asked. It doesn’t cover the $55 monthly plan. To ask for a refund, email [email protected]. Read more about the guarantee.
Can you guarantee my success after taking this course?
As much as we want you to succeed, we cannot guarantee your success. It will depend on your motivation and entrepreneurial skills. However, we will do all we can to motivate and support you. Our course will provide you with all the tools and knowledge you need to start and operate an independent dispatch company.
Running a Dispatch Business
Common questions from new dispatchers.
How much should I invest to get started in this business?
Usually, less than $500. But again, it depends on the scale of operation you intend to set up.
Can I do this part-time?
You might be able to generate some income from doing this part-time. But it will be hard to develop a fully operational business at that level.
Can I truly do this business anywhere?
Yes. You can open a small private office or work from your basement. It’s entirely up to you and your business ambition. As long as you have the needed means of communication (phone, high-speed internet), you should be fine!
Talk to a Person
Call Us
Email Us
Office Hours
Monday – Friday: 09:00 – 20:00
Sunday & Saturday: 10:30 – 22:00
Join Dispatcher 101 and Learn Truck Dispatching
From only $55 a month. 14-day money-back guarantee on the $299 plan.
Truck dispatcher training, 100% online and at your own pace.
- 34,000+ enrolled students
- Certificate of Completion
- 14-day money-back guarantee
Contact Us
- 909 279 1529
- [email protected]
- 2121 Avenue of the Stars Ste 220
Los Angeles, CA 90067 - Mon – Fri: 09:00 – 20:00
Sat & Sun: 10:30 – 22:00
Any information or advice contained on this website and our blog is general in nature and intended for educational purposes only. We will not accept liability for any loss or damage which may arise from the use of such information. Please remember that business performance of other individuals may vary from yours.
Training only. Not a job offer, not a government credential, and not a promise of income. Certificate of completion is issued by Dispatcher 101. Results vary. See Terms for refunds.
Background photo by Bryn Young on Unsplash.
