Before you buy

Before You Enroll: Straight Answers

Who teaches the course, what you need, what happens after you pay and how refunds work. Short, honest answers so you can decide with the facts in front of you.

Who teaches it

A Real Course With a Real Instructor

Dispatcher 101 Dispatching Guide is a 100% online truck dispatcher course taught by Joe Piazza. It has 10 sections and 129 lectures, with video lessons, written lessons and 1-on-1 mentorship. Meet Joe.

Talk to us before you buy. Call (909) 279-1529 or email [email protected]. Our hours are Monday to Friday, 09:00 to 20:00, and Saturday and Sunday, 10:30 to 22:00.

Or ask Joe live. Joe hosts a free Q&A every Saturday at 12pm ET (9am PT). Sign up on the homepage.

Getting ready

What You Need Before You Start

  • No experience. The course is beginner friendly. It starts with the basics and builds up to finding freight and booking your first load.
  • A computer or a phone, plus internet. Everything is online, so you can learn wherever you have a connection.
  • A phone for calls, later on. Once you start dispatching, you will spend time on the phone with carriers and brokers.
  • Some time each week. You set the pace, and there are no deadlines.
Time

How Much Time It Takes

The course is self-paced. There are no set class times and no deadlines. With 50+ hours of video and 300+ pages of written lessons, how long it takes depends on how much time you give it.

Gold includes lifetime access to the course materials, so you can go back to any lesson after you finish, for example the first time you book a load on your own.

After checkout

What Happens After You Pay

  1. You get your student dashboard.Log in at your account page to open the course.
  2. You start Section 1.Begin with the Introduction and move through the 10 sections at your own pace.
  3. You ask questions as they come up.Use the Ask Joe a Question form on your dashboard, or reach us by email, phone or chat.
  4. You join the Saturday Q&A if you like.Joe answers questions live every Saturday at 12pm ET (9am PT). It is free.
Refunds and the certificate

Refunds and Your Certificate

14-day money-back guaranteeThe $299 Gold plan comes with a 14-day money-back guarantee. If the course isn’t right for you, ask for a full refund within 14 days. It does not apply to the Silver monthly plan. Read the guarantee.
Certificate of CompletionIncluded with Gold only. Dispatcher 101 issues it after you finish the lessons and the graded quiz. It is not a government credential or license.

Frequently Asked Questions

A few more questions to settle before you enroll.

The lessons are pre-recorded, so you can watch them any time. The live part is the free Saturday Q&A with Joe, plus 1-on-1 mentorship when you have questions.

Yes. The course is 100% online, so you can watch and read on a phone or a computer.

No. A dispatcher works for the carrier. The carriers you work with need their own operating authority (MC/USDOT) to haul for hire. The course covers the parties involved and how to find clients.

No. The resources, agreements and scripts come with the $299 Gold plan only. The $55 Silver plan includes the lessons and 1-on-1 mentorship. Compare both plans.

Gold costs less overall and includes more: $299 once, against $499 in total on Silver. Use the plan picker if you are unsure.

Start With the Plan That Includes Everything

Gold is $299 once, with the certificate, load board access, templates and referrals included, and a 14-day money-back guarantee. Compare both plans.

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